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Three years ago, I helped my friend Old Chen choose an inventory management system for his home goods business. The result? Employees couldn't use it, data didn't match, and it crashed during peak season. Today, I want to share the pitfalls I've seen small business owners fall into and how Flash Warehouse solved them.

Five years ago, my online store was saved by an unexpected hit product, with orders pouring in like snowflakes. But soon after, the return rate soared to 30%, the warehouse was piled with returns, and customer service calls were overwhelming. Today, I want to share with you the pitfalls I encountered and the practical lessons I learned in e-commerce, from product selection to operations and after-sales.

Five years ago, my online store was revived by an unexpected hot product, with orders pouring in like snowflakes. But soon after, the return rate soared to 30%, the warehouse was piled with returns, and customer service calls were overwhelming. Today, I want to share with you the pitfalls I've stepped into and the practical experience I've summarized for small and medium-sized enterprises in e-commerce, from product selection and operations to after-sales service.

Three years ago, I helped my friend Old Chen choose an Open Claw system for his home goods business. The result? Employees couldn't use it, data didn't match up, and the system crashed during peak season. He almost smashed his computer. Today, I want to share the pitfalls I've seen SMEs fall into when choosing Open Claw, and how we solved them with Flash Warehouse.

Five years ago, my online store was revived by an unexpected hit product, with orders pouring in like snowflakes. But soon after, the return rate soared to 30%, the warehouse was piled with returns, and customer service lines were overwhelmed. Today, I want to share with you the pitfalls I encountered and the practical lessons I learned from running an e-commerce business as a small-to-medium enterprise.

Five years ago, a sudden rainstorm flooded my chaotic warehouse, ruining inventory and delaying orders because I relied on memory and notebooks. That night taught me warehouse management can't be done by 'gut feeling.' Today, I'll share how I built a practical supply chain system from scratch, turning that mess into an efficient operation.